Our History 30 YEARS WORTH!
How It All Started
Additional income was the reason Georgia Bruce began cleaning houses in 1985. She had a friend who was moving out of the area and asked if Georgia would be interested in taking over some clients that she was cleaning for.
Georgia started with three houses. In four years she was cleaning two houses every day, with more requests coming in. All of this, while also working a regular job in the evenings. With encouragement from my clients, family and friends, in 1989 her “extra job” became The Personal Touch and was run out of her home. Georgia will be the first to tell you how fortunate she was that some of my employees had been with her over 24 years. Each one starting as either a house cleaner or a janitor to become managers and supervisors.
Although her original plan was to do residential cleaning only, in 1991 she was approached to do a commercial account which she accepted. That opportunity created a new direction for her company. With the new opportunity for commercial accounts and the growing residential accounts she incorporated her business and changed the name to what it is today, The Personal Touch Cleaning Inc. Today, we have over 250 residential clients and over 100 commercial businesses.
And now after 30 years, Georgia has retired and turned The Personal Touch Cleaning Inc. over to her son J.P. Malnik. With Georgia's guidance, J.P. has become the next owner of the family business. Some of those same employees that started out with Georgia are with J.P. now. Along with our current clientele, J.P. is bringing in new and exciting changes to the future of The Personal Touch Cleaning.
Looking Forward
The future is looking bright for The Personal Touch Cleaning, we have recently created a new logo that can be seen on our website, Facebook page and storefront, along with new uniforms for our growing staff.
The future also holds the prospect of expanding our commercial division into the Lower Yakima Valley and outlying communities as well as securing more government contracts.
The residential division will continue to grow due to our quality of service along with the continuing growth in our communities housing development.
When Georgia first started The Personal Touch, she wanted to clean a house the way a customer would if they had the time. That desire has never changed.
Today we employ over 45 people. These hard-working individuals are the main reason for our success. They take pride in their work and pay attention to detail.
Customer service is the number one thing that we provide to our clients. Whether we are cleaning your home or business The Personal Touch Cleaning is in everything we do and our customers will always come first.